At Movyra Clock Repair (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information to provide our services effectively and improve your experience.
a) Personal Information
Personal information is data that can identify you directly or indirectly. Examples include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (only when making transactions or bookings)
This information is collected when you:
- Submit a contact or service request form
- Book an appointment online
- Subscribe to newsletters or promotions
- Communicate with us via email, phone, or social media
b) Non-Personal Information
Non-personal information cannot directly identify you and may include:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the site
- Referring website addresses
We use non-personal information to analyze trends, administer the website, and improve services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our clock repair services
- To process payments and bookings securely
- To respond to inquiries and customer service requests
- To send promotional emails, newsletters, and service updates (if you have opted in)
- To improve website functionality, content, and user experience
- To comply with legal obligations and protect our rights
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information. However, we may share information in limited circumstances:
- With trusted service providers who assist us in operating the website, processing payments, or providing services
- When required by law or legal proceedings
- To protect against fraud, security breaches, or illegal activities
- In the event of a business transfer, merger, or acquisition, where information may be transferred as part of the business assets
All third-party service providers are required to maintain confidentiality and protect your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be used to:
- Remember your preferences and settings
- Analyze website traffic and trends
- Serve targeted advertisements (if applicable)
You can disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or alteration. Measures include:
- Secure servers and encrypted communications (SSL)
- Access controls and authentication procedures
- Regular system monitoring and updates
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services and fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes and enforce agreements
Non-personal information may be retained for analytical purposes indefinitely.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction or updates to your information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Restrict processing of your information
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Links
Our website may include links to third-party websites for informational purposes. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The “Effective Date” at the top indicates the most recent update.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Movyra Clock Repair
24 Century Blvd, Millbrook, ON L0A 1G0, Canada
📞 +1 905-316-2360
📧 [email protected]